The Conversation: AI: "Thanks for calling Versarix Dental. This is Sarah."
Customer: "Yeah, look, I got a molar that's absolutely killing me. Like, throbbing. You guys got anything today? I can't wait till Monday."
AI: "Ouch. Okay, let me check immediately. I can squeeze you in at 2:15 PM or 4:30 PM with Dr. Lee. Which works?"
Customer: "Ugh, 2:15 is tight... I got a meeting. Nothing later? Like 5?"
AI: "5 is booked solid, unfortunately. I have a 4:45? That gives you 15 extra minutes."
Customer: "Fine. 4:45. Whatever. Just get me in."
AI: "Done. 4:45. We'll text you the address. Hang in there."